Make it better and apply service recovery methods when necessary. Having a script to help validate your status in the office and level of expertise will sound less like a promotional pitch and more as your level of care and patient complexity. This is particularly useful for staff to defuse any tensions before the encounter. Let people know how long this might take and acknowledge any delay. Pay attention to time and ease waiting times.
INIGO MONTOYA MII INSTRUCTIONS FREE
Feel free to ask me any questions.” This is a script that will make you look confident and make the patient feel as if they are welcomed and in the right hands. In fact, you could add an anticipated result such as, “I’m confident you will have a great experience. “My name is Iñigo, prepare to die,” is rather extreme, but for first time patients I add, “I have been a doctor of optometry for 30 years, and today I will be checking you for glaucoma, age-related macular degeneration and cataracts and will be giving you a new prescription so you can change your eyeglasses.” I believe this is a great introduction and explanation of expectations. This is the time to show your expertise and break down the anticipation of the upcoming event. Explain what ties you together and how you can help. Montoya who looked at his rival in the eyes, make eye contact this is the time to make a bond. Introduce yourself to others in a memorable way. Wells, I am glad you are here today, and I am able to help you and your eyes.”Ī polite introduction follows. Oftentimes I begin with, “Good morning/afternoon, Mr. Hearing your name while seeing a smile and receiving a handshake, if appropriate, creates a lasting impression. If the name is not available, just ask ,and repeat the name right away.Īnyone in sales, marketing and public relations will agree that attitude is everything. There is only one first impression, and who does not like to be acknowledged? There is no more powerful acknowledgment than hearing your name and seeing a smile. From staff to patients and their families, the AIDET platform provides a simple, powerful way to communicate and even script a message. It is a communication style framework used in business to engage with people you encounter day to day.
This manner of communication is memorable it is a very powerful way to let another person know who you are, how you can help and what will happen, and it is loosely based on the AIDET style of communication.ĪIDET is an acronym that stands for acknowledge, introduce, duration, explanation and thank you. Montoya, even if we mean no harm to those we meet day to day. Who has not heard that famous introduction from the classic film, The Princess Bride? Well, there are a few things we could learn from Mr. It also presents a obsessive behavior, as each child who saves puts him in a photo in his office in Quantico, Virginia and says: "Hello I am Inigo Montoya, you did not kill my father.“My name is Iñigo Montoya. It is guiding the group in the profiling, and almost never wrong. He helped Morgan and Reid with their nightmares, which were caused by the cruel cases of which occupied the unit. Hotchner and Reid taught that does not require a gun to kill someone if you have a suitable profile, becoming the group leader at the time of preparing the behavioral profiles of criminals who faced. His trail is lost in the history until it changed its name to Jason Gideon, which is also the best actor in the behavior analysis unit of the FBI. We do not know how, but it made him immortal and has roamed the earth since then.
He has a greeting etched out on pieces of paper (on the other sides, there is a "W" for "Whorro"). Inigo is a man of great accent, but little words. He now wears a mask and an outfit of all black and goes by the name of "El Whorro" on odd days of the week.
After years of training at the five-fingered hands of Anthony Hopkins, Inigo has become the greatest swordsman of his generation, and the only man living to maintain the rank of "super swordsman" (one degree above "master"). She left marks on her face and left to stay with the sword, and he smelled like the shit.ĭevastated by the loss of his father, Ignatius devoted his entire life to become a great swordsman to avenge his father. Inigo had witnessed the crime and challenged to a fight to the six-schlonged man, but was easily defeated by who was only eleven. Montoya's father put all the soul and effort into making the sword of the balls, even slammed him stones beautiful in the handle and was very nice but the price soared and the budget, what the six-schlonged man refused to pay the bill, instead he put the sword through the ass. His father, Ricardo Montoyalban, was a great sword maker and granter of fantasy wishes, but one day a man with six schlongs, he asked him a special sword for men with six schlongs. Inigo Montoya was a swordsman and a henchman such Vizzini. The father of Inigo, Ricardo Montoyalban.
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